I'm not being mean; you are asking peer users that volunteer to help you. The more precise you are, the more help you get. And when you see your topic isn't getting input, you should review it to see if you can make the issue clearer to others. Because if it takes a lot of back and forth, some people that likely can help, "don't have time for all that."

I was asking you to clarify, so that you get some attention, to get the help you want from Peer Users. This is a community forum on the internet. It's not Live Chat or Texting or even Customer Support.

You need to help yourself get the help you asked for.