George4Tacks
Level 15

Possibly remove the DMS printer driver on those workstations, then reinstall

  1. Close Lacerte and DMS.
  2. Hold down the WindowsKey+ E to open a file explorer.
  3. Navigate to C:Lacerte??taxlacertepdf_450_tool.exe and highlight lacertepdf_450_tool.exe.
    • Note: (?? represents the year of the program).
  4. Right click and choose run as administrator.
  5. Wait for the program to run. Press any key to continue will be displayed when it is finished.

Part of the repairs shown at the bottom of https://proconnect.intuit.com/community/help-articles/help/remove-and-reinstall-lacerte-and-dms-pdf-...


Here's wishing you many Happy Returns

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