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Have others seen it where the links inside say 1040 show green WKS but will crash Lacerte for the user when they click on them?
Give error as follows on the server:
Fault bucket 1977366414734559489, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: w20tax.exe
P2: 41.0.0.706
P3: 60093ad6
P4: ntdll.dll
P5: 10.0.14393.3986
P6: 5f77edb8
P7: c0000005
P8: 000aa933
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCECF.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_w20tax.exe_9077488665bb3639f1e0df2614bc5bbb0d5be83_197a6a79_7b2af013
Analysis symbol:
Rechecking for solution: 0
Report Id: aa6fcbb1-3352-4697-885f-2bccd7df92ce
Report Status: 0
Hashed bucket: a1082a5286289ed03b710447150a8901