Do you mean the program opens and runs as usual, except when you try to print an organizer after clicking on Tools > Organizer?

Or does it program still runs until you actually try to print or save the organizer?  Does this happen when you print a proforma organizer, blank organizer, or both?

Did you try printing it to a PDF instead of your HP printer to see if that helps?  Just want to eliminate printer driver as the cause.

I'm sure you are very experienced in Lacerte but thought I'd check.  Does the program show "Not responding"?  If so, did you try to minimize the program's main screens and find out if there may be a small dialog box in the back somewhere that indicates something is stuck, which you may then need to click "OK" to close?  Unusual but it could happen.