DearEagle
Level 2
01-21-2021
04:59 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I ultimately got the software released. I didn't owe any money. I had my renewal contract and my deferred payment option. Somehow, my account got hung up in the mysterious "back office" and it took over 10 days to get it released. I am disappointed with the "back office". But have nothing but praise for the 5 support agents that ultimately got it released!