tadd
Level 2
01-07-2021
02:07 PM
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Something strange is going on with our firm's 2019 Lacerte. We aren't able to print 2020 tax organizers and the program isn't able to locate our cover letter templates. Is there a problem with the data filepath? Please help!
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abctax55
Level 15
01-07-2021
02:21 PM
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Networked or stand alone?
Double check both your data path and your system path.
I'd be more specific but I just downloaded the update and now can't even get the program to open.
"*******Tax software is no substitute for a professional tax preparer*******
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George4Tacks
Level 15
01-07-2021
03:29 PM
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Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... it is supposed to cure those ills without a call to support.
Here's wishing you many Happy Returns
