Level 1

I HAVE BEEN ON HOLD FOR 2 DAYS TRYING TO RESOVE THIS PROBLEM!!!

I CANNOT USE ANY YEAR OF MY LACERTE ON MY COMPUTER.  YESTERDAY, I FIRST CONTACTED MY I.T. COMPANY AND THEY CALLED AND LATER TOLD ME THAT THEY WERE ON HOLD FOR SEVERAL HOURS UNTIL IT WAS CLOSING TIME.

 

I CALLED MYSELF TODAY AND HAVE BEEN ON HOLD WITH YOU GUYS FOR WELL OVER AN HOUR AFTER HAVING TO USE SOMEONE ELSE'S COMPUTER EARLIER.  ALMOST ALL OF MY WORK INVOLVES LACERTE, ESPECIALLY YEAR END PLANNING.

YOUR WORKERS ARE ALL ON VACATION OR TOOK THE WEEK OFF AND YOU ARE KEEPING US IN THE DARK.  PLEASE CONTACT US [ME] IMMEDIATELY AT 212-994-9090.

 

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