Gosling
Level 1
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error in InBox Manager when opening?

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George4Tacks
Level 15
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What year?
Did it install properly and this is a new problem?
What type of monitor do you have? https://proconnect.intuit.com/community/general-login/help/when-opening-lacerte-the-sign-in-screen-i... seems to be a general problem.

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jerry
Level 4
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Do you have replication turned on, like Google Backup and Sync?  If so, that interferes with Lacerte's download tool. 

Pause or otherwise disable the sync when checking for updates and e-filing, and your InBox Manager problem may go away (mine did).