Level 1

This may be a duplicate posting. I installed and updated 2019 and installed 2020. I used 'tools' to transfer all clients and I saw screens indicating that the transfer was taking place, but when I go to 2020 there is no client data and a pop-up box shows client number with the text "invalid format". What do I do?

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Level 15
An update is planned for next week. Try again, after the update.


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