Annoyed
Level 2
11-13-2020
01:38 PM
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The new Intelligent Voice Assistant is a frightening addition. I do not believe I will be able to talk to a live person. Although when you get to Support they are wonderful, talented, and smart individuals, getting to them is a nightmare.
I wrote a letter to the president of Lacerte two months ago. I am not surprised I did not get a reply.