jbovard
Level 2

You are right.  I don't think it is us.   One more piece of info - the Tech support guy said that the software contacts a Lacerte server first for e-signature, then Lacerte sends to DocuSign.  So, he said it is not a problem with DocuSign, it is a problem between us and the Lacerte server.  Will post more when I know it.

0 Cheers