jbovard
Level 2
10-13-2020
01:00 PM
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You are right. I don't think it is us. One more piece of info - the Tech support guy said that the software contacts a Lacerte server first for e-signature, then Lacerte sends to DocuSign. So, he said it is not a problem with DocuSign, it is a problem between us and the Lacerte server. Will post more when I know it.