About a week and a half ago after a long hold someone was able to give us a way to override the diagnostic.  In your client listing - highlight the client with the diagnostic.  Go to the E-file tab and from there select e-file support tools.  Then choose disable e-file error and click okay.  When you then run the e-file wizard the state diagnostic will show Successful Error Bypass.

Hope got this right and will be helpful if still in need.