I can't say I'm surprised at customer "support's" answer.  I had to do the same unconscionable work- around regarding a payroll subscription/license several years ago.

You *shouldn't* have to re-REP all of your clients right now - just (mainly) the ones you need to finish by the 15th, right?  That would make it hurt a bit less.

@IntuitBettyJo  -  any way YOU can either help, or contact someone who can?  @Travis H - you just posted a thread on the NEW & IMPROVED REP billing system.  Did *that* muck this up?

There's a thread on a different list-serve that advises going straight the Office of the President of Intuit for these kind of incompetent responses from Intuit's lowly customer service.  I'll look for into on how to do just that.  

And I make sure they will be responsible for any interest/finance charges you incur on your credit card!