melstaxbs
Level 1
08-26-2020
02:56 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
i get a failed transmission every time i send a tax return Business/Individual etc ..it says i need to update my software when i go to updates it says i'm using current software!!!
55 Mins on hold with lacert is Unacceptable ...both calls i've made have been this long!!
terrible experiencethus far...any one having the same issue??
Labels
IRonMaN
Level 15
08-26-2020
03:00 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I don't do Lacerte, but rumor has it doing a force install helps solve some mysteries. Have you tried doing that yet?
Slava Ukraini!
George4Tacks
Level 15
08-26-2020
03:27 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
- Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...
Here's wishing you many Happy Returns
