gn
Level 3

I noticed as of yesterday that when printing to pdf of a return the pdf file size has gone from 3-4 MB to over 30MB. Any idea how to get this size down to normal so i can email the returns to clients for review? I'm not sure why this has happened but I cannot get these out in an email at this size 

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George4Tacks
Level 15
Ember123
Level 4

Fix it tool sound great but it won't download for me. Do you have a tool for that ?☹️

 

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George4Tacks
Level 15

I bet you will find it in your downloads folder. Look for LacerteToolsHub_Setup.exe  My recall is that either Norton or Microsoft said something like "are you really sure you wanna load this yet unknown piece of software?" I said yes, I trust it and it loaded. First time I downloaded I didn't see the warning and I assumed the same thing as you did. 

This my having fun with words tool to hopefully get the fix it tool to you. 

I believe the tool uninstalls Lacerte Tax Pdf driver and re installs it. 

You could try the old pdf repair tool https://proconnect.intuit.com/community/printers/help/pdf-and-component-repair-tools-for-lacerte-and...

The hub tool does the component and pdf repair all in one app. 


Here's wishing you many Happy Returns
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