I have had an inordinate number of efile rejects due to social security number duplicates.

I contacted the IRS, my insurance provider and to Lacerte to see if there is any unusual IP addresses being used. Thus far I have spoken to 1/2 dozen people who say they will transfer me. I have been on hold for 1 hour and 22 minutes.

This is a serious issue; I would think I would get to speak with someone. Does anyone in the community

have any advice on getting Lacerte's attention?

I am more than fed up.