Level 2

I am filing for an older couple, one of whom died in 2019. This is the first return I've filed for them. An un-named dependent shows up, and I have tried to delete it several times. They have no dependents, but the program will not allow the deletion, and continues to provide an error message. Any ideas?

Labels (1)
0 Cheers
Level 15

Put stuff in for the dependent, then delete. 


ex-AllStar
Level 2

Filling in information did not work. Thanks.

0 Cheers
Level 15

If you look at at screen 2. Is the Delete button nice & clear? If so click it and go to another screen. If there truly is not info there you should see Delete where the Delete  should be. 

If all else fails, totally delete the client file and input it from scratch.

 


ex-AllStar
0 Cheers