I'm having some issues filing a NY and CT return.

TP was living and working in NY until 8.18.2018 then moved to CT where she began living and commuting to NY to work, sometimes working from home (convenience so not CT sourced income).

1) I cannot get the withholding to pull through onto the NY tax return. All her income is NY sourced and currently it is showing as $0 withholding and a large liability but she should actually show a refund.

2) CT is showing my taxpayer as being a part year resident. She changed her legal residence to CT in August but spent <183 days in CT during the year and she is not domiciled to CT. From what I read I need to allocate her residence period earnings to CT (18.8.2018) and then claim credit for NY taxes paid. Ok I understand this but I cannot, even following the Intuit vids, allocate wages as double taxed without reducing the NY allocation or increasing the Federal amount...….what am I missing?!?! I'm completely baffled because there is not much input on the State Income screen 50 is greyed out.

Please help. Thanks.