I need to know if I'm the only one who is disappointed / frustrated with Lacerte 2019. I have had nothing but trouble this year. Trouble printing to Smart Vault, trouble with Lacerte (NOT REPSONDING) daily, several times a day. We can efile returns in the morning or after 6:00pm. During the day the program works 1/2 the time. I make almost daily calls to support and finally got my issue escalated two weeks ago, still waiting for a call back. My tech people, their tech people can't identify what the problem it. Any one else having similar experiences?