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Since loading the update on 2-24-2020, I can not get the signature request to complete loading. It starts to load and then I end up with a blank screen and cannot proceed. Anyone else having this issue?
Solved! Go to Solution.
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I figured it out... if anyone else runs across this problem...
I unlinked the Intuit payment account and closed Lacerte. I think logged back in, relinked the account, and esignature worked properly.
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How did you do that?
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How did I get it to work? Just as I mentioned... unlink the account for Intuit payments in the e-signature tab and then close program. Log back in to Lacerte, relink the Intuit payment in the e-signature tab and then everything works again. Unfortunately, I have to do this probably once every two days, but it seems to work.
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Thank you!
