Help Articles
Failure to address these recommendations will cause issues with the tax software that would require technical support intervention. Additionally, your firm will experience data loss or other issues such as downtime, lost productivity and increased cost per return.
To learn more about our new Hosting offering and how it can help you meet system requirements, please see: https://proconnect.intuit.com/lacerte/hosting/
Important information:
- We recommend disabling Sync Center on all workstations that use Lacerte. Refer to this article for instructions.
- We recommend configuring your backup service so that it runs on a schedule periodically instead of a real-time (continuous) backup.
- Refer to your IT person or manufacturer for instructions on how to perform this. Lacerte Support won't be able to assist you with configuring a backup software.
- We recommend configuring your antivirus so that it doesn't scan your Lacerte program or paths. Refer to this article for instructions.
- Refer to your IT person or manufacturer for instructions on how to perform this. Lacerte Support won't be able to assist you with adding exclusions in your security software.
- At Intuit, the security of your data is a top priority. Therefore, beginning with the first release of the 2019 tax software, you'll no longer be able to install Lacerte if you're running on a Windows 7 operating system.
| Topic | Required |
Processor: |
2.4 GHz dual-core processor
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Memory (RAM): |
4 GB RAM and 64-bit operating systems
32-bit operating systems no longer supported
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Hard Disk Space: |
4 GB of hard disk space free
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Monitor: |
19" with a screen resolution of 1920 x 1080 or higher
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Printer: |
Laser printer with a print speed of at least 17 ppm and a minimum of 32 MB RAM.
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Internet Connection: |
High-speed internet, such as DSL, or Cable/Broadband is required to license the software, download Web release and Internet Updates, and transmit e-File, pay per return authorization or service request submissions. |
Browser: |
Internet Explorer 11.0 or greater with 128-bit encryption |
Add-on Components: |
Microsoft .NET Framework 4.8 (Download here) |
Supported Workstation OS: |
Windows 10 (Version 1607 or later), Windows 8.1 (64-bit only)
Note: Windows 7 & Windows Server 2008 will no longer be supported.
Since Windows 10S doesn't support the installation of applications outside of Microsoft's app store, Lacerte use isn't supported by Windows 10S.
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Supported File Server OS: |
Windows Server 2012, 2016 and 2019.
We recommend using 1 gigabit network switches as Lacerte uses 50 MB/sec or more when running across a LAN.
Note: Windows Server 2008 is no longer supported. Network Attached Storage (NAS) drives are not supported.
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Supported Hosted Environments: |
Windows Remote Desktop Service or Citrix on 2012, 2016 and 2019 with at least 2GB RAM/user.
For more details on Network Administration and Citrix, please refer to How to install Lacerte on Citrix or a terminal server environment.
To learn more about our new Hosting offering and how it can help you meet system requirements, please see: https://proconnect.intuit.com/lacerte/hosting/
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Additional Note: |
File Share & Sync service aren't supported for data storage, backup, or sharing purposes. (ex: Dropbox or OneDrive)
32-bit operating systems are no longer supported.
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For important information about using Internet Explorer, click here.
