There are a number of ways Intuit keeps their Lacerte and ProSeries customers up to date on what's happening, be it program-specific, account related, or an IRS event that may impact filing.
Below, you'll find more on how to stay informed with our alert offerings:
Each of our tax products has a built in notification system that delivers time sensitive notifications directly in your workflow.
When a new in-product notification is release you'll see a notification bar across the top of the Lacerte program. Click on the notification to read the alerts; once you have read the information, the notification bar will disappear. 
You can review prior alerts at any time by going to the Help menu and selecting View Alerts.
When a critical notification is released, you'll see a yellow notification bar across the top of the screen in ProSeries. When a news notification is released, you'll see a blue pop-up window in the lower right corner of ProSeries. Click on the notification to read the information and to dismiss the notification.
You can review prior notifications at any time by going to the Information menu and selecting View Alerts.
Critical notifications are marked with an exclamation mark in an orange circle.
Informational notifications are marked with a lowercase letter “i” in a blue circle.
at the top of the inbox to select all or multiple notifications to perform actions on. 
at the top of the inbox to filter notifications to see only critical, information, unread, bookmarked, or archived notifications. 
at the bottom right corner of a notification to show additional options:
Desktop notifications will provide critical information such as IRS alerts affecting filing, systems outages, etc for both ProSeries and Lacerte users. These alerts will appear as a toast notification on your desktop even if you are not in your tax software. This feature runs in the background of your system, and will push a visual alert when Tools Hub is minimized.
If the above steps are used to turn off desktop notifications, this will not impact the program-specific notifications you receive by way of in-product alerts.
A time-saving feature has been built into your ProSeries and Lacerte My Account experience. My Account alerts are user-friendly notifications focused on providing you with timely delivery of relevant account management information and/or actions required (account maintenance, billing, payment information, etc.). It provides a self-help option for you to take the necessary actions to ensure you are set up for a successful tax season.
Alerts will appear in your My Account, allowing you to complete the action requested. Some actions may be restricted to specific My Account roles. For more information on My Account roles, click here.
Your Alerts can be accessed from the My Account Dashboard by clicking on Alerts in the upper right portion of the window. Use the blue button to take action.
A list of all recent alerts can be accessed from the Dashboard by clicking Account and then View All Alerts at the top of the screen.
On our Intuit Accountants Community you can subscribe to email alerts for News and Updates. Click on the link below to see any current News and Updates:
