Help Articles

At Intuit, the security of our products remains one of our top priorities. We are committed to helping safeguard customer information. Starting in tax year 2016, industry-wide standards established through the IRS Security Summit process require professional tax software vendors, including Intuit, to validate each individual user's identity and enforce a strong password that requires quarterly change.

These change improved the security of your account by requiring:

• Passwords must be changed every 90-days.
• Multi-Factor Authentication (MFA) when using a new device.
• Email courtesy reminder to reset your password when it is within 14 days of expiring.
• Prompt to improve the strength of existing and newly created passwords.

To change your password before it expires:

1. Sign in to Intuit Account Manager with your current user name and password.
2. Under Manage your account choose Sign in & security. 
3. On the Password line click the right arrow to reach the Update your password screen.
4. Enter a New password that meets all of the requirements listed on the screen.
   • The requirements will change from a red X to a green checkmark once met.
5. Confirm your new password. 
6. Enter your Current Password and click Save.

Related topics:

• For setting up password protected client files in ProSeries see Using Primary, Client-Level and Electronic Filing passwords in ProSeries
• For setting up password protected client files in Lacerte see Password Protect Client Files