The federal or state tax return is ready to be e-filed, but when trying to e-file within a return, the program displays the following error:
"1st extension is not completed."
Additionally, in the EF Center HomeBase view, the EF Status column may display 1st Extension Marked For EF or 1st Extension Transmitted. However, the extension was e-filed and accepted. This situation may apply to the federal return, state return(s), or all federal and state tax returns.
How do I resolve this error?
If you electronically filed the extension but do not have the latest accepted acknowledgement, start by checking for acknowledgements using Update Acknowledgment Status of Selected Returns.
Follow these steps to update the status:
- Go to the EF Center HomeBase View (or the EF Clients tab in ProSeries Basic).
- Highlight the client that displays the 1st extension is not completed error.
- From the E-file menu, select Electronic Filing.
- Select Update Acknowledgement Status of Selected Returns.
- When prompted by a window, choose to update Only the selected return.
- Click OK to retrieve the latest available status.
After updating the status for the client, open the client return and each state return applicable to the client. Save client file. You may now try transmitting the return again.
Still unable to transmit the return?
If, after checking for acknowledgements, you're still unable to e-file the federal or state extension due to the error above, uncheck the box to electronically file the federal or state extension on the Federal Information Worksheet:
- Open the affected tax return.
- On the module's Information Worksheet, locate the section where electronic filing is activated and uncheck the Extension box.
- See the table below for a quick reference by form to locate the electronic filing section.
- Open the state module, if applicable, and Save the return.
- Convert and transmit the return.
Federal Form |
Part Number / Description |
1041, 1065, 1120, 1120S |
Part VI Electronic Filing Information / Choose Return to be Filed Electronically |
990 |
Part VII Electronic Filing Information / Electronic Filing of Extensions |