I believe the one EasyAcct employee that poked their head out of the rabbit whole said they were done with updates. I don't know if all of the complaints has since changed their mind or not.
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"Someone please give a status update us ASAP."
It seems you have your update status, but you didn't put it here in this topic for updates.
You started a new one and put it here:
"Level Up" is a gaming function, not a real life function.