Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Downloading Easy 2021

John L1
Level 1

Hello, 

I am trying to download my EASY software and it gives me the following error:

An error occurred while processing your request.

Reference #132.c4e13217.1629138081.370d5568

How can I resolve this? 

Labels (1)
5 Comments 5
Melissa75
Level 1

I am having the same issue.  I am wondering if the software hasn't been released yet.

Brink18
Level 3

Did you get this resolved?  I just got a similar message.

RachelJCPA
Level 1

I get this message

We're Sorry

Unfortunately, we’ve experienced a technical issue and are unable to complete your transaction.

Please try again later.
Error Code: NO_QUOTE

Need immediate assistance?
Get the help you need in our Support Center

0 Cheers
addie
Level 1

I just tried to download it and got error message also.  Any thoughts anyone?

0 Cheers
Amy_Green
Level 1

I was getting the same error. I just called support and they said it won't be ready until the end of the week and to try again on Monday.

0 Cheers