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IRS unable to determine eligibility

Level 1
No stim direct deposit.  Nonfiler who went through TurboTax free file and received email confirming IRS accepted return.

Checked payment status on IRS site:

"According to information that we have on file, we cannot determine your eligibility for a payment at this time."

What further info do I need to provide and to whom?

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3 Replies 3
Level 15

Did you do your return thru Turbo Tax?

If so, ask there... NOT here.

This forum is for tax professionals.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches
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Level 1


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Level 12


You asked this question in a forum meant for How To Use the professional tax preparation program that you would use to prepare your clients' tax returns.

You will find the TurboTax community is a better resource for personal tax and IRS issues and updates:


"Level Up" is a gaming function, not a real life function.