Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

EIP not received even though IRS site says it was sent

nchiancone
Level 1

The IRS site says the client was sent the EIP on 4/29.   Bank account information appears to be correct.  He also received the letter.

Tried calling the phone number on the letter and it just gives and automated system.

How can he determine what happened to the payment?  There is a chance it was sent for child support but his ex hasn't received the funds either and he didn't get a letter saying it was taken for child support.

0 Cheers

This discussion has been locked. New comments cannot be posted on this discussion anymore. Start a new discussion

1 Comment 1
qbteachmt
Level 15

Child Support is Q32:

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

Any other answers will be there, as well, and it keeps being Updated. So, bookmark it, read it, and watch it.

*******************************
"Level Up" is a gaming function, not a real life function.