Submitted by qbteachmt on 06-16-2020 10:36 AM
The New Topic/Question panels are poorly phrased, and result in people not using Subject/Title and Body Text panels well. We see this too often. You could fix it like this:
The permanent text at the top, not the prompt text, should explain it's a Title or your Subject, as in, "Please enter a Title for this topic." Make it clear this is not the place to put what I want to talk about, because it isn't meant for long input.
And then, it's not a Location or Board. Show All with ellipses is too subtle. It would be better if you showed "Expand for All" and these are Product selections, as in which Product are you using, or which User Community or Group would you like to ask? A lot of people do not know "Boards." That's like asking about rotary phone dials.
Then, it's the Body, or text, as in," What would you like to ask or discuss or what do you need help with? Please include details." It's my Question or the info I need to provide for others to be able to help me.
Right now, this isn't working as written.
Thanks for the great idea! We will review this area of the community and see what we can do.
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