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DBISAM Engine Error 9217 Error Opening DMS

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Intuit

DBISAM Engine Error 9217 Error Opening DMS

Problem Description

You attempt to open Document Management System (DMS) and receive the following error:
DBISAM Engine Error 9217, Error reading from the table or backup file Data01a.

Solution Description

This issue can be caused by corrupt index files within the DMS database or a connectivity issue with the host machine.

If the database is shared with other users, make sure you are able to access the network drive it resides on and proper permissions to the database folder.  You may need to restart the host machine (server) followed by the workstations.

If the error persists, especially if the same error is on other workstations, run the DMS Database Repair Utility (DBrepair.exe).

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