CJ_SFS
Level 2
03-06-2023
06:15 PM
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Thanks for reaching out!
Preparer information has (and always has been) my work email address.
Sign in and Security has my work email address, however when I first set up my account it had my personal email address. I think that's why the issue happened. But even after I updated my email to the work address, eSignatures are still coming from my personal email address. Not sure if the system just takes a couple months to update, or if I have to manually make a change/contact support.
Thanks for any guidance!