CJ_SFS
Level 2

Thanks for reaching out!

Preparer information has (and always has been) my work email address.

Sign in and Security has my work email address, however when I first set up my account it had my personal email address. I think that's why the issue happened. But even after I updated my email to the work address, eSignatures are still coming from my personal email address. Not sure if the system just takes a couple months to update, or if I have to manually make a change/contact support.

Thanks for any guidance!

0 Cheers